STORE POLICIES
Shipping & Returns
Shipping Policy
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Wizardswaygaming WWGaming LLC ships via USPS from Mandan, ND
Free Shipping within the US For order purchases over $36.
All orders outside the US, purchasing party will be responsible for Vat, taxes, and shipping fees.
Handling process varies due to creating and preparing handmade items. We try our best to package your purchase safe and efficiently!
For any questions please contact us.
Return and exchange policy changes:
Wizardswaygaming (WWGaming LLC)
Returns are NOT accepted as all orders are produced on demand when they are placed.
However, if there is damage from shipping or the wrong item is received, please contact us within 24 hours of delivery so we can resolve the issue.
To cancel an order, please contact us within 48 hours. Items are 3d printed individually for each order.
Cleaning of the supports from 3d printing is done by hand. We aim to remove support contacts on all models (print scars), though some additional sanding or blending may be required.
Store Policy
Customer Care
WWGaming LLC was created out of the love of enjoying an adventure with friends.
It is important to us that everyone enjoys their adventures, from all sorts of paths and channels.
Our goals are to bring fun and excitement to you.
If there are any specifics you are searching for, such as scale of miniatures,
certain role casting for PC or NPC, any models by featured artists we have yet to release, quality of purchase,
or color of resin (resin varies depending on supplies, Generally we try to use close shades of grey/gray with durable quality), paint, or ink please contact us asap within 48 hours at taurnil222@wizardswaygaming.com
Privacy & Safety
We care about Data privacy and security. By using the site, you agree to be bound by our privacy policy posted on the site, which is incorporated into these terms of use. Please be advised the site is hosted in the United States. If you access the site from any other region of the world with laws or other requirements governing personal data collection, use, or your data transferred to and processed in the United States. Further, we do not knowingly except, request, or solicit information from children or knowingly accept, request, or solicit information from children or knowingly market to children. Therefore, in accordance with the US children’s online privacy protection act, if we receive actual knowledge that anyone under the age of 13 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the site as quickly as it is reasonably practical.
We try to provide the best experience we can. Data is practically and safely stored. We ask our partners do the same.
Our want is to provide the best experience safely.
For more information see our Privacy & Safety under Terms and Conditions.
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Wholesale Inquiries
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We love to bring exciting new experiences and products to our fellow adventurers!
For any offers of marketing products please contact us taurnil222@wizardswaygaming.com
We do not currently feature any of our own wholesale products.
For all partnership, featured art, advertising, products, or other inquires please contact us.
Payment Methods
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Credit / Debit Cards
PAYPAL
Offline Payments